--- title: Login & initial setup | Help | XOS description: You log in on the login page at /login, depending on how your organization is set up, with Google, Microsoft or with email and password. url: https://xos.prozessx.com/en/help/sign-in-setup/ --- [Help](https://xos.prozessx.com/en/help/) / Getting started All topics Getting started [What is XOS](https://xos.prozessx.com/en/help/what-is-xos/)[Login & initial setup](https://xos.prozessx.com/en/help/sign-in-setup/)[Layout & navigation](https://xos.prozessx.com/en/help/layout-navigation/) Chat & agents [Chat & sessions](https://xos.prozessx.com/en/help/chat-sessions/)[Model choice, dictation & canvas](https://xos.prozessx.com/en/help/chat-tools/)[Plan mode, web & deep research](https://xos.prozessx.com/en/help/plan-research/)[Agents, supervisor & specialists](https://xos.prozessx.com/en/help/agents-supervisor/)[Confirmations for critical actions](https://xos.prozessx.com/en/help/confirmations/) Automation [Building workflows](https://xos.prozessx.com/en/help/workflows/) Connectors [Connect connectors](https://xos.prozessx.com/en/help/connecting-connectors/)[Permissions & approvals](https://xos.prozessx.com/en/help/connector-permissions/)[Available connectors](https://xos.prozessx.com/en/help/connector-list/)[Connect external assistants](https://xos.prozessx.com/en/help/external-assistants/) Workspace & files [Knowledge base](https://xos.prozessx.com/en/help/knowledge-base/)[Workplaces](https://xos.prozessx.com/en/help/workplaces/)[Create documents (PPTX, Word, PDF)](https://xos.prozessx.com/en/help/documents/) Communication & tasks [Inbox](https://xos.prozessx.com/en/help/inbox/)[Activity & history](https://xos.prozessx.com/en/help/activity/)[Team chat](https://xos.prozessx.com/en/help/team-chat/)[Meetings](https://xos.prozessx.com/en/help/meetings/)[Tickets](https://xos.prozessx.com/en/help/tickets/)[Social Media](https://xos.prozessx.com/en/help/social-media/) Daily Work [Tasks](https://xos.prozessx.com/en/help/tasks/)[Projects](https://xos.prozessx.com/en/help/projects/)[Emails](https://xos.prozessx.com/en/help/emails/)[Telephony](https://xos.prozessx.com/en/help/telephony/) Merchandise management (ERP) [Overview](https://xos.prozessx.com/en/help/erp-overview/) CRM & sales [CRM](https://xos.prozessx.com/en/help/crm/)[Sales Hub](https://xos.prozessx.com/en/help/sales-hub/) HR & marketing [HR Hub](https://xos.prozessx.com/en/help/hr-hub/)[Marketing Hub](https://xos.prozessx.com/en/help/marketing-hub/) Account & team [Profile & password](https://xos.prozessx.com/en/help/profile-password/)[Invite & manage your team](https://xos.prozessx.com/en/help/manage-team/)[Organization & settings](https://xos.prozessx.com/en/help/organization/)[Usage, plans & billing](https://xos.prozessx.com/en/help/usage-billing/) FAQ [Frequently asked questions (FAQ)](https://xos.prozessx.com/en/help/faq/) Support & status [Known limitations & contact](https://xos.prozessx.com/en/help/limitations-contact/) # Login & initial setup ## Log in to XOS You log in on the login page at /login , depending on how your organization is set up, with Google, Microsoft or with email and password. Marker 1 shows the Google login, marker 2 the field for email or user name, marker 3 the password field and marker 4 the link "Forgot password?" („Passwort vergessen?“). - Open /login . At the top it says "Log in to continue." („Melde dich an, um fortzufahren.“) - Click Continue with Google (Mit Google fortfahren) or Continue with Microsoft (Mit Microsoft fortfahren) . You are taken to the provider and, after confirming, automatically back to XOS. - Alternatively, enter your address or user name in the Email / user name (E-Mail / Benutzername) field and your password in the Password (Passwort) field. The eye icon shows and hides it. - Click Log in (Anmelden) . The Google and Microsoft buttons only appear if the provider is enabled. The login method is set at your first login: once you have set up with Google, you always log in that way. Only an administrator can change this. ## If login does not work After a failed attempt, XOS shows a message directly below the form. This is what the most common ones mean: - "Email address or password incorrect." („E-Mail-Adresse oder Passwort falsch.“) Check the spelling, upper and lower case, and accidental spaces. - "Account not found." („Account nicht gefunden.“) There is no access for this address. Check the address or ask your administrator. - "Organization not found." („Organisation nicht gefunden.“) XOS could not determine your workspace. - "Too many attempts. Please wait a moment." („Zu viele Versuche. Bitte kurz warten.“) Login is temporarily blocked. After 10 failed attempts within 15 minutes, XOS temporarily locks your access. Wait a moment and then try again. Forgot your password? Click Forgot password? (Passwort vergessen?) in the form and set a new one via your email address. This only applies to logging in with a password. With Google or Microsoft, you reset the password with the provider. ## Initial setup after your first login As an administrator, a setup window opens at your first login with these steps: Welcome (Willkommen) , Profile (Profil) , Personal (Persönlich) , Company (Firma) , Programs (Programme) , Tools , Connectors (Connectoren) and Done (Fertig) . Next (Weiter) moves forward, Back (Zurück) goes one step back. Afterwards you land in the workspace, for example in the [chat](https://xos.prozessx.com/workspace/chat). The setup runs only once. On every later login you go straight to the workspace. ## If you belong to several organizations If you are a member of several organizations, XOS shows the step Choose organization (Organisation wählen) after login, with the note "You belong to several organizations." („Du gehörst zu mehreren Organisationen.“) - Log in as usual. - Choose the Workspace you want to work in. Your default organization is marked Default (Standard) . - To go back to the login form, click ← Back (← Zurück) . Later you can switch organizations in XOS at any time without logging in again. [PreviousWhat is XOS](https://xos.prozessx.com/en/help/what-is-xos/)[NextLayout & navigation](https://xos.prozessx.com/en/help/layout-navigation/) On this page [Log in to XOS](#anmelden)[If login does not work](#login-probleme)[Initial setup after your first login](#erste-einrichtung)[If you belong to several organizations](#mehrere-organisationen)